Why Choose Us as your Indianapolis Electrical Contractor

BrightStar Electric was founded by Don Clark in 1992, providing full electrical service in the industrial, commercial, and residential market. As a family owned business, BrightStar Electric treats its many repeat customers like family. Many customers call back because of BrightStar’s belief in providing ethical and customer oriented services to every customer.

For all its customers, BrightStar uses upfront pricing. BrightStar feels the customer should not pay for in accurate estimates. Price given at the beginning of a project is what the customer pays at the end of the project. Also the customers are protected by industry leading warranty and response time.
Customers do not just get an electrician; they will get a drug free, honest, professional team always striving to provide 100% satisfaction.

BrightStar takes pride in its electrical services. Customers can call 24 hours a day and get hold of a BrightStar employ for any of their electrical needs. Life is busy, so BrightStar also offers extended hour to its entire residential customers without additional charges. Now that is customer service!

As a part of Nexstar, we follow the strict Code of Ethics

Employees

WE WILL ASSIGN technical and support personnel to each job in accord with their experience, knowledge, and expertise.
WE REGARD our employees' satisfactions as important as customer service and company profitability. We subscribe to the premise of win, win, win.
WE WILL FOSTER training for all our employees on an on-going basis to improve and uphold high performance standards.

Earnings

WE WILL BE MINDFUL of the honest value received by the customer and our right to an ethical profit.
WE WILL MAKE it our moral imperative to maintain a profitable business as part of our responsibility to our employees and our families.
WE WILL AGREE with our customers independently and in advance on the basis for our fees. Our fees will be commensurate with the quality of the services we deliver and the responsibility we accept.

Customers

WE WILL DELIVER to our customer all that we promised through value-added services.
WE WILL SERVE our customers with integrity, competence, and objectivity.
WE WILL RESPECT each customer's home and property and leave them as clean as we found them.
WE WILL PERFORM our work to meet technical codes or better.
WE WILL EXPLORE each customer situation to sufficient detail and gather sufficient facts to gain an understanding of the problems, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customers.

Professional Responsibility

WE WILL MAKE Quality Service the trademark of the jobs we perform. If needed we will take care of callbacks with a minimum of inconvenience to our customers.
WE WILL PERFORM jobs for which we are qualified by our experience and technical competence.
WE WILL STAND behind our work.
WE WILL NOT advertise our services in a deceptive manner.
WE WILL NOT provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.
WE WILL MAINTAIN a wholly professional attitude and behavior toward those we serve, our fellow contractors, our own employees, our suppliers, and the public at large.

Social Responsibility

WE WILL BE GOOD corporate citizens.
WE WILL PROTECT the health and safety of our communities by sharing knowledge of new environmental developments and technological advancements with the communities we serve.
WE WILL REPORT violations of this Code of Ethics.

If you are looking for an Indianapolis electrician, please call us today at 317-839-6100 or complete our online request form.